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Frequently Asked Questions
This is a page about Information Technology (IT) FAQS (Frequently Asked Questions) (FAQs) - IT FAQS including Windows FAQs, Computer FAQs, web FAQs, and Internet security FAQs.
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As a student am I able to get Microsoft Office software for free?
Microsoft Office is now available for free to current Royal Holloway students with a live.rhul.ac.uk email address. Click the link below to take you to the download page.
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Log on using the same username and password as you would for student email - in the format abcd123@live.rhul.ac.uk
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Download and install the software
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After installation you will be given several options to activate the software. Choose "Register Online" or "Sign in to an existing Office 365 subscription"
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Then enter your username again in the format abcd123@live.rhul.ac.uk
Get Microsoft Office here
Backing up - Why should I back up my work?
Answer:
Files can and do get lost or become corrupted!
It is therefore in your own interest to protect your work by saving backup copies.
Making backups is a fairly straightforward process - all you need to do is ensure that you always have alternatives to fall back on.
To achieve this:
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Save regularly - at least every 10-15 minutes. The longer you leave between saves the more re-writing you will have to do if you lose your work.
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Always save to your (Y:) drive AND then (straight after) save to another location, e.g. a removable drive or USB memory stick.
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Don't just save over the old versions, give the files different and meaningful names as you progress, e.g. essay-12-jan-v1.doc, essay-12-jan-v2.doc etc.
Remember: a small amount of effort to back-up now could save you a lot of trouble in the future.
Why do I need to submit an electronic copy of my thesis?